Plain-English privacy
What this website does — and deliberately doesn't do — with your information.
This website is run by Stevenage Futsal Club, a grassroots futsal club in Stevenage, Hertfordshire. For anything to do with your data, contact us at info@stevenagefutsal.com or on 07702 805109 and ask for James (Director) or Emma (Club Welfare Officer).
Only what you type into our contact and school-enquiry forms: your name, email address, and your message (for schools, also your role and school name). Form submissions are processed by our hosting provider, Netlify, and emailed to us. We use them solely to reply to you, and we don't add you to any mailing list.
Session bookings — including children's details and card payments — don't happen on this website. They're handled by our booking provider, Bookaby, under its own privacy policy, with payments processed securely by Stripe. This website never sees or stores card details or children's information.
The chat bubble on this site is provided by tawk.to, under its own privacy policy. If you use the chat, your messages (and any details you type into them) are processed by tawk.to so we can reply, and it sets cookies to keep your conversation connected. If you'd rather not use it, our contact form, email and phone all work just as well.
We run no advertising or analytics trackers ourselves. Two embedded services can set their own cookies: the live chat above (if you use it), and our TikTok video feed — which loads from TikTok when you scroll to that part of the homepage, under TikTok's own privacy policy.
A few things load from other services to make pages work: our fonts come from Google Fonts, the map on the contact page comes from OpenStreetMap, and the chat comes from tawk.to. Like any web request, those services can see your device's IP address when the page loads.
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it — just email info@stevenagefutsal.com. If you're unhappy with how we've handled your data, you can complain to the UK Information Commissioner's Office (ico.org.uk).
We don't knowingly collect children's information through this website. Details about our safeguarding policies, welfare officer and codes of conduct are on our About page.
Last updated: July 2026
